FAQ
Getting Started
Diet Your Way provides calorie-specific diet meal plans for you.
No worries, just connect with us through WhatsApp or reach out to us through our enquiry form. Our nutritionist and dietitian will help you choose the right plan.
Individuals who are motivated to live healthier and eat right, with a desire to achieve a healthy weight and committed to a healthier change in life.
You will be getting a nutritionally balanced diet suitable for your needs. Healthy and sustainable weight loss should not come with drastic changes and fluctuations. You can expect 0.5kg – 1kg weight loss per week with your diet meal plan.
This Money-Back Guarantee is valid for first-time customers only. Limit one per customer.
If you’re not satisfied with your first order, call +(60)12-647 3438 within the first 3 days from when you receive the food. After confirmation, arrange with us to send the remaining food back for a full refund. For example, if you receive the food on Saturday, please inform us by the following Tuesday if you would like to initiate a return.
All returning customers are ineligible for the Money-Back Guarantee. Please refer to below return/refund policy for plans purchased outside the Money-Back Guarantee.
Our Meals
We offer chilled, ready-to-eat meals based on your calorie need and goal. The meals are designed by dietitians, nutritionists, and gourmet chefs.
Certainly, vegetables are high in fiber, vitamins and minerals.
Unfortunately, we do not offer the option of changing any particular ingredient in our entrees. However, we can replace the meal that you can’t take with other meals on our menu. Please let us know about your request and we can advise accordingly.
Diet Your Way operates at a halal-food-only kitchen and all our suppliers are halal-certified.
Our Delivery
(A) Chilled Vacuum-packed Food Delivery
We offer FREE DELIVERY for Petaling Jaya, Subang Jaya, Shah Alam, Puchong and certain parts of Kuala Lumpur.
The delivery fee for orders depends on the distance from our kitchen.
(B) Frozen Vacuum-packed Food Delivery
For all the other states in Peninsular Malaysia and some outskirt areas in Selangor.
Delivery fee is RM 25 per trip per parcel for Frozen Delivery
Yes, you may choose to self pick-up your food.
We deliver to the whole of Peninsular Malaysia. You can use the ‘Checkout’ to confirm delivery to your area and the delivery charges.
Chilled Vacuum-packed Food Delivery
We deliver every Wednesday and Saturday, normally 4 pm-6 pm (this is a targeted delivery timing, poor weather conditions and public holidays may affect this timing.)
We will update the delivery arrangement one day before the actual delivery day.
Before the delivery, a tracking link alongside a delivery estimate will be sent to you.
Frozen Vacuum-packed Food Delivery
We will contact you on the delivery date and the delivery partner will contact you on the day itself for the delivery timing.
Yes, as the food is chilled or frozen, it would be good if you are home to receive the delivery. This is to ensure the freshness of the meals and that they are kept in the fridge as soon as possible upon receiving the item.
Please inform us 1 working days in advance before the intended delivery day. We are not able to accommodate any changes made after this period.
Food Storage & Heating Instructions
Unbox the parcel and keep your individual meals in the fridge immediately.
You can keep the meals in the chiller for 5-6 days starting from the intended delivery date. If you keep the meals in the freezer, they can last for a month.
You can heat up your meals in a microwave oven. If a microwave oven is not available, you may use a hot water bath instead. Soak the vacuum-packed item in a hot water bath for 5 minutes.